20th February, 2007

Why I Hate Microsoft (part 87 of a continuing series)

Right. So I’m in the process of updating our systems to be compliant with the Daylight Savings Time changes that go into effect this year; a Sisyphean task to say the least. Patches have been replaced by patches, sometimes by two in the same week, and the documentation is laughable at best. In my efforts to make some sense of the confusing jumble of documents littered throughout Microsoft’s “support” site, I’ve run across the following gems:

Knowledge Base article 930879 helpfully points out that the tool (provided by MS) doesn’t work with default settings.

Important Because of a known issue, MSEXTMZ.exe and MSEXTMZCFG.exe will not run correctly if they are installed in the default installation directory (C:\program files\msextmz). To work around this problem, install the files in the following directory:
C:\msextmz

The same KB article continues, stating that:

Before you run the Exchange tool, make sure that client and server computers are updated correctly with the operating system and application DST updates. These updates must be installed in the following order:
1. Install the Windows DST update on servers.
2. Install the Windows DST update on clients.
3. Install the Exchange DST update on Exchange Server 2003, on Exchange 2000 Server, and on Exchange Server 5.5.

Note This step can be completed at the same time as step 1.

Just in case you hadn’t yet snorted your beverage out your nose, the KB article soldiers on.

Note Do not confuse the Outlook tool installer package that is named TZMove.exe with the actual Outlook tool executable file that is also named TZMove.exe.

So, we have a, more-or-less essential, tool released by Microsoft to address an issue that has been known about for 5 years that looks like it was put together in the wee hours of the morning after an extended bout of drinking.

Good job, once again, Microsoft.

Posted at 7:33 pm | Comment (0)